Housing Authority of the City of Calexico Speeds Tenant and Landlord Signatures with Blueink

From In-Person Signings to a Digital Workflow

The Housing Authority of the City of Calexico provides safe, sanitary, and affordable housing for low-income families, seniors, and people with disabilities. The team manages public housing, administers Section 8 vouchers, and coordinates with tenants, landlords, and employers.

Before Blueink, staff scheduled tenants to sign physically, then scanned and sent documents. Tenants often lacked printers or scanners, and landlord signatures could take weeks to arrive.

“Tenants claimed they did not have the tools to print and sign. Long waiting periods for landlords to send the signed lease,” said Fernanda Marquez, Section 8 Manager.

Why Blueink

Calexico evaluated simple PDF signatures but required a secure, auditable eSignature platform that anyone could use from any device. Blueink met that need with straightforward sending, clear routing, and real-time status visibility.

“The simplicity of it,” Marquez noted, when asked for her favorite feature.

Faster Turnaround for Third-Party Verifications

Blueink cut delays on time-sensitive forms, including employer income verifications that previously stalled while waiting for tenant signatures in person.

“When we want to send third parties, the tenant just signs and we have the opportunity to send the third-party income verification to employer faster, without waiting for tenants to sign physically.”

The Results of Implementing eSignatures in Housing

Blueink replaced physical appointments and scanning with a simple, secure eSignature flow. The team now moves key paperwork to completion sooner, which helps landlords, tenants, and staff keep cases on schedule.

• Shorter wait times to receive signatures on important contracts and forms
• Less in-person scheduling and scanning for staff and tenants
• Fewer bottlenecks when coordinating among tenants, landlords, and employers
• Easy for all parties to review and sign from any device

Use Cases in Housing and Community Development

The authority applies Blueink to high-volume, multi-party processes that demand speed, clarity, and compliance. Staff can send, track, and complete documents without asking tenants or landlords to print anything.

• Lease agreements: Faster landlord countersignatures and clear audit trails
• Section 8 certifications and recertifications: On-time packets returned without office visits
• Third-party income verifications: Tenant signs quickly, staff forwards to employers immediately
• Vendor and administrative forms: Simple sending to external parties with real-time tracking

Empowering Housing Services Through Simplicity

Modernize tenant and landlord paperwork, accelerate verifications, and keep cases on schedule with an easy to use and efficient eSignature platform.

Talk to Blueink to see how your team can reduce delays and simplify every step of the process. Schedule a personalized demo today!