Fortney Hospitality Group Cuts Costs and Simplifies Workflows with Blueink

From multi-location hiring to vendor payments, Fortney Hospitality Group transformed how it manages documents across 21 sites using Blueink’s secure, easy-to-use eSignature platform.

Hospitality

100%

Customer Satisfaction Rate

<3 min

Average Support Time

100%

User Adoption Rate

50%

Cost Reduction

How a Hospitality Company Modernized Its Signature Process Across 21 Locations

Fortney Hospitality Group, Inc. operates hotels, motels, and restaurant brands including Brothers Bar & Grill across 21 U.S. locations. The company manages hundreds of employees and vendors, requiring constant document exchanges for hiring, promotions, and payment setups.

Before 2022, Fortney relied on DocuSign for e-signatures, but costs quickly became unmanageable.

“The cost was our biggest challenge before switching to Blueink,” said Emily Przybylski, HR Assistant at Fortney Hospitality Group.

The team needed a more affordable tool that was simple for both staff and vendors to use.

Smooth Onboarding and Day-to-Day Reliability

Fortney started using Blueink in February 2022, under the Enterprise Envelopes Annual plan. Implementation was straightforward, and the team quickly integrated Blueink into its daily HR and administrative workflows.

“Blueink made our process more streamlined and cost effective,” Emily said.

In her September support call, Emily reaffirmed how seamlessly the system runs:

“I don’t have any issues. I mean, everything seems to be going pretty well. I mean, we use it all the time, and it works great, so no problems.”

Faster HR and Vendor Workflows for Every Location

Most of Fortney’s Blueink usage happens within HR. Emily oversees offer letters, promotion forms, and management-level documents sent across multiple states.

“We don’t really have a lot of people preparing forms and sending forms, it’s mostly me. I’m the one who’s creating the forms and sending them out, but then I will like choose to have a certain person emailed a copy of the completed form whoever needs it. So it’s mostly me, but there’s a few other people that do go in here and send things, but it’s pretty much me.”

Blueink’s ability to define the order of signers keeps the approval process simple and organized.

“Sending to more than one person and being able to choose when each person signs.”

Fortney also handles vendor documentation such as ACH direct-deposit forms digitally through Blueink. Vendors provide their contact details by email, and Emily sends the appropriate form for electronic completion and return.

This approach removes scanning and manual follow-ups while keeping accounting records consistent and secure.

Dependable Performance Across All Sites

Fortney’s corporate office is in Wisconsin, supporting properties that stretch from Pennsylvania to Colorado. Blueink provides a unified signing experience for every property and team member.

“Everything’s working great. We’re not, we’re not having any issues. So it’s all good.”

That reliability gives HR peace of mind and ensures no location is slowed down by administrative holdups.

Results That Matter

  • Lower costs: A flat annual enterprise plan eliminated per-user and per-envelope fees.
  • Streamlined HR workflows: Offer letters and promotion approvals move faster with real-time tracking.
  • Less manual follow-up: Automatic notifications keep documents on schedule.
  • Consistency across locations: Every property follows the same simple process for signing and record-keeping.
  • Scalable for growth: Templates and Smart Links lay the foundation for future automation.
“Blueink is easy to use, easy for signers. I like the text function and the notifications once forms are completed so I know right when it’s finished.”
— Emily Przybylski, HR Assistant, Fortney Hospitality Group, Inc.

Looking Ahead

Fortney plans to expand its use of templates and Smart Links to further simplify HR and vendor workflows. The team continues to rely on Blueink as its primary eSignature platform, keeping processes consistent, cost-effective, and dependable across all 21 locations.

Ready to bring the same efficiency to your organization?

Discover how Blueink can help your team cut costs, speed up approvals, and simplify workflows company-wide. Schedule a personalized demo today!

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