Blueink + ServiceDesk

Supercharge IT Operations with Blueink + ServiceDesk

Streamline ticketing and document workflows by integrating Blueink with ServiceDesk. Empower your IT team to manage signatures, documents, and service requests—without ever leaving their ITSM environment.

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Automate Document Workflows

Directly from ServiceDesk

Send Envelopes Automatically When Requests Are Submitted

When a new request is submitted in ServiceDesk—such as for equipment access or software installation—Blueink can automatically send the required document for eSignature. No more manual uploads or chasing signatures via email.

A ServiceDesk interface showing a completed Blueink-signed application form marked “Ready for Download,” illustrating the creation of a new request after envelope completion.
A completed Blueink eSignature request form with a visible signature and lock icon, representing the automated trigger of sending envelopes upon approved service desk requests.

Trigger New ServiceDesk Requests from Completed Envelopes

Once an envelope is signed and completed in Blueink, a corresponding request can be generated in ServiceDesk. It’s a seamless way to keep your IT records up to date—ideal for approvals, audits, and onboarding milestones.

Route Documents to the Right People Instantly

Need a department head to approve a hardware request? Blueink can pull signer details directly from the ServiceDesk ticket, ensuring the right person receives the right document—without delays or manual input.

Scope

Who Uses the Blueink for ServiceDesk Integration?

An IT team member in a red jacket holding a layout design sheet, discussing digital document processes enhanced by Blueink eSignature in a collaborative workspace.
IT
Handle equipment access forms, software installation approvals, and vendor agreements with ease. Blueink + ServiceDesk automates document workflows so your IT team can focus on keeping systems running—not chasing signatures.
A cheerful HR professional in a light blue blouse, smiling while reviewing onboarding documents with Blueink eSignature on a clipboard in a bright, modern office.
HR
Simplify onboarding, policy acknowledgments, and leave request approvals. Blueink + ServiceDesk helps HR teams send, sign, and track critical documents—all from within their existing service management environment.
A Blueink eSignature interface showing signer details being filled out, with a contact list overlay for assigning user data and sending an envelope from a service desk workflow.
Operations
Keep facilities requests, maintenance approvals, and compliance documents moving efficiently. With Blueink + ServiceDesk, Operations teams can route and store signed paperwork seamlessly, ensuring nothing slips through the cracks.

Enhancing signer experiences, building trust

50%

More cost-effective
than DocuSign

4.9/5

Customer
satisfaction score

3 min

Average support response time

0

Zero overage
penalties

See what our partners have to say

Education
Harley Butler
Angelina B.
SPED Coordinator
Lifesaver for Schools
Blueink is very user-friendly. It is such a huge timesaver and allows our district to meet virtually and send and receive documents in real time. Users can also see when people have signed the documents, and who needs to sign with a reminder feature to resend the documents. I have no complaints about Blueink! All users are able to access the documents, sign them electronically, and receive a copy in a timely manner.
Housing
Harley Butler
Dawn M.
Lettings Manager
Great product and service
I can get signatures from applicants who live long distances away without any effort or issues whatsoever. It save time and money with at lot less slow in person interactions and problems with people being unavailable during office hours as they can review and sign in their own time in their own homes 24 hours a day.
Technology
Harley Butler
Elaine H.
Project Manager
Blueink Rocks the E-signature world
Overall, it's been a positive experience. Will continue to process docs efficiently and safely.
Education
Harley Butler
Jason V.
Director of Work-Based Learning and Youth Apprenticeship Programs
BLUEINK is the best solution that I have found for Digital Signatures in an Educational environment
Exceptional! I have told all of my colleagues about this program and am excited to present on it in the future; as it is a truly perfect fit for Work-Based Learning and Youth Apprenticeship Coordinators in Georgia!
Retail
Harley Butler
Kevin W.
Sales and Design
Great Product for Customer Ease and Satisfaction
I love that Blueink has made it easier to communicate documents for signatures to my clients.
Technology
Harley Butler
Steve H.
Developer
Effortless Document Signing: Blueink eSignatures Streamlines Business Processed
Our experience has been great from start to finish. Adoption of the product has been easy for everyone and we will continue using it. I would encourage others to start using Blueink right away!

FAQs

How do I connect ServiceDesk Plus with Blueink?

To connect ServiceDesk Plus with Blueink, visit the Blueink Marketplace, find the ServiceDesk Plus option, and authorize the connection. Once connected, you can automate document workflows directly from your service requests.

Do I need any additional tools to connect ServiceDesk Plus with Blueink?

No, you don’t need any additional tools or plugins. The integration is seamless and works directly between ServiceDesk Plus and Blueink.

What can I do with the Blueink and ServiceDesk Plus integration?

With this integration, you can automatically send documents like approval forms, service agreements, and onboarding packets when certain service requests are triggered.

Is the Blueink–ServiceDesk Plus integration secure?

Yes. Blueink uses encryption and follows industry-standard security practices to ensure that your documents and eSignatures are protected throughout the workflow.

Can your team help me customize the integration?

Absolutely! We offer custom integration support tailored to your unique ServiceDesk Plus workflows. Reach out to us at integration@blueink.com and our team will assist you.